Thank you for your interest in our website. The protection of your privacy is very important to us. The following provides detailed information on how your data is handled.

Collection, processing and utilisation of personal data

It is possible to visit to our website without stating any personal data. Only access details without any personal references are stored, such as the name of the internet service provider, the web page from which you are visiting, or the name of the requested file. This data is evaluated solely for the improvement of our offer and does not provide us with any personal details. Personal data may only be collected by voluntary statements in connection with an order, during the creation of a customer account or registration for our newsletter. We use your provided details, without your explicit consent, solely for the purpose of fulfilling and processing your order. Once the contract has been completely processed and the purchase price fully paid, your data will be blocked against further use and deleted after the expiry of the retention period according to tax and commerce laws, unless you have explicitly consented to the further use of your data. With the registration for our newsletter you allow the use of your e-mail address for our own advertising purposes, until the unsubscription from the newsletter. The unsubscription is possible at any time.

The use of cookies

In order to make the website more attractive for visitors and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files which are stored on your computer or device. Many of the cookies that we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer/device which enables us our partner companies to recognize your browser during the next visit (persistent cookies). It is also possible to set your browser to notify you before the reception of each cookie, in order to decide on the acceptance of cookies, for certain cases or their general exclusion. The refusal of cookies may prevent the Website from functioning correctly.

Creating a pseudonymous user profile for web analysis

Our web page uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer making an analysis of the use of the web page possible. The information generated by the cookies on your use of the website are generally transferred to one of googles servers in the USA and then stored. In case the IP anonymisation has been activated on the web page, the IP address is then shortened by Google within the member states of the European Union, or other states belonging to the European Economic Area Agreement. The full IP address is only transferred to a Google server in the USA and then shortened in exceptional cases. On behalf of the owner of the website, Google uses this information to evaluate your use of the website, in order to put together reports on the website activity and to provide other services to the website owner concerning website use and internet use. The IP address transmitted by your browser within Google Analytics and will not be combined with any other data stored by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser; however, please note that this may prevent you from being able to use the full functionality of the website. In addition, it is also possible to prevent the transfer of data to Google, regarding your use of the website provided by the cookie (including you IP address) as well as the processing of the data by Google. Simply download and install the browser plugin provided in the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Disclosure of personal data

Your data is disclosed to the shipping company commissioned with the delivery, as long as this necessary for the delivery of the product. For the processing of payments we must disclose the relevant data to the authorised banking institute.

Right to information

In accordance with the Federal Data Protection Act, you have the right to be provided with information regarding your stored data, free of charge, and in some cases the right to correct, block or delete the data.

Contact for data protection

If you have any questions concerning the collection, processing, and use of your personal data, or if you want to inquire about, correct, block, or delete data or withdraw a consent, please contact: contact@verisana.co.uk, Verisana GmbH, Gustav-Mahler-Platz 1, 20354 Hamburg, Germany.

Once again: Verisana will, under no circumstances, share your personal data.